
Are you already on a Dynamics 365 Customer Engagement Online platform? Did you know that Microsoft updates your platform with two major releases and a bunch of smaller ones yearly? Does your Dynamics 365 partner support you for upcoming changes? What about SLA’s and bug-fixing when things go wrong after a Dynamics 365 Customer Engagement update has been released?
That’s exactly what the Stay Aware program is for. With Stay Aware, you get custom tailored support for your Microsoft Dynamics 365 Customer Engagement plan.
10 Hours of support per year
Guaranteed SLA of 3 Business Days
License Insights Premium Pack
Customizations Back-up
20 Hours of support per year
Guaranteed SLA of 1 Business Day
License Insights Gold Pack
Customizations Back-up
50 Hours of support per year
Guaranteed SLA: answer within 24 hours
Gold discount of 10% on all Consultancy Rates