The requirement One of our customers asked us to develop an integration between their Dynamics 365 CRM and the PIM (Product Information Management) they use to manage their products. This…
In a previous post we explained how the out-of-box automatic or manual geocoding for Field Service works. Unfortunately this is not available for one of the (potentially) key tables of…
That’s easy! Clearing a field within Dynamics 365 with some JavaScript is not a big deal. We just call formContext.getAttribute(attributename).setValue(null), save the record, and the job is done. But unfortunately…
The problem A client recently reported that they were experiencing random issues with the process that is responsible for automatically creating a Document Location and SharePoint folder when an account…
Today I encountered the following error message in the failed system jobs. This was generated by a workflow that will update the active stage of a business process flow record…
Why would we want to do that? Many of our customers are using an ERP system in combination with CRM. For example, Navision in combination with Dynamics 365 CRM. In…
The other day I was in need of cloning Activities from a Lead to an existing Contact. As it seems, this is not standard behavior of CRM when qualifying to…
Since Microsoft does not provide an example on how to use fetchXml queries with the Xrm.WebApi calls in JavaScript, we at Thrives feel the moral need to provide you at…
When a Date and Time field in Dynamics 365 is of format “Date Only” and it’s behavior is set to “User Local”, it can get really tricky when we want…
What’s going on with the “Read-only: You don’t have access to edit Cases.”? During migration of Dynamics 365 on premise to online, we ran in to an issue that prevented…